AI is now part of how good software gets built, and part of what that software can do for your users. We use it in both places.
WhatsApp AI assistants
Your customers, members and patients are already on WhatsApp. We build assistants on the WhatsApp Business Platform that answer common questions, book and reschedule appointments, send reminders and payment links, and hand the conversation to a person when it needs one. CareSavi, our practice management system (PMS) for dental and GP practices, runs its AI receptionist this way.
AI chat on your own knowledge
We build chat assistants that answer from your own documents, policies and product information, so staff, members or customers get answers without digging through files. SSPChat AI, which we built for SSP Multiconsult, answers construction-management and building-inspection questions.
Automation and insight
We use machine learning and automation to sort and route incoming requests, summarise information and surface patterns in your data, so routine work stops landing on your team.
AI-accelerated delivery
We use AI-assisted tools across design, coding, testing and documentation. That gets working software in front of your users sooner, while our engineers stay accountable for every release.
Built with clear limits
Our assistants hand over to a person on request, stay within what they’re allowed to answer, and record consent where POPIA requires it, the same approach we take in CareSavi.
