Challenge:
The South African Institution of Civil Engineering (SAICE) is a leading professional body for civil engineers in South Africa. With a geographically dispersed membership and a growing need for engagement on the go, SAICE asked Dinnative to develop a custom mobile app to improve the member experience and communication.
The problem:
SAICE relied on traditional communication such as email and a static website, which were not ideal for reaching a mobile-first audience. It needed a solution that would:
- Increase member engagement: Build a more connected, interactive membership.
- Improve access to information: Give members easy access to essential resources, news and event updates, anytime and anywhere.
- Streamline communication: Offer a central platform for SAICE to share important announcements and updates with members.
- Boost member value: Deliver a convenient mobile experience that strengthens member retention.
The Dinnative solution:
Our app development team designed and built a user-friendly, feature-rich mobile app specifically for SAICE members. The app included:
- Member directory: A searchable directory that lets members connect with colleagues across South Africa.
- Event calendar: Up-to-date information on upcoming SAICE events, workshops and conferences, with registration.
- News and updates: Real-time access to the latest industry news, SAICE announcements and press releases.
- Push notifications: Targeted notifications to keep members informed about important updates and events.
- Resource library: A library of downloadable resources, technical documents and industry best practices.
- Offline functionality: Access to key features and resources even without an internet connection.
The results:
The mobile app we developed has significantly improved member engagement and communication for SAICE. Here’s how:
- Increased user activity: The app has seen a surge in user activity, with members actively using features such as the member directory and event calendar.
- Improved access to information: Members now have convenient access to valuable resources and industry updates on the go.
- Better communication: Push notifications keep members informed about important announcements and events.
- Greater member value: The app gives members a convenient mobile experience, strengthening satisfaction and retention.
Conclusion:
Our custom mobile app for SAICE shows our ability to create solutions that meet the specific needs of professional organisations. The app helps SAICE build a more connected, engaged membership and supports its mission of advancing the civil engineering profession in South Africa.